Refund policy

Order Cancellation facility

Orders can be cancelled anytime before they are dispatched with no extra expenses. To cancel the sequence, please call us at our customer support number / email us at — We are unable to cancel the order once it’s been dispatched. For any refund orders, we undo the transaction you’ve made and for COD orders you’ll have to share the account details so that concessions can be processed. Applicable COD prices are non-refundable and only product fees are reimbursed. A refund may take around 5-7 working days to represent on your account depending on your bank. Please ensure that the products are not used, altered, washed, soiled or damaged in any way.

Return must be made within 3 business days .

Custom Product Order

Custom products are the products that are created according to your request, apart from other available products on the website. On such product requests, COD will not be applicable. Such orders are non-refundable, non-cancelable & non-exchangeable.

Exchange delivery will be done within 3 days.
Replacement delivery will be done within 3 days .

Refund is applicable.Once the refund is accepted , amount will be credited back to the original paymnet method within 5-7 business days.

Bulk Orders

Bulk orders are not refundable in any situation, only faulty items or damaged items individually can be replaced. Bulk orders may take some additional time to ship based on the volume. The shipping time will be confirmed by our team at the time of purchase confirmation. In case of COD orders, if a customer wishes to return the order then the handling charges of the product is to be borne by the customer itself. Timri is not liable to pay any handling charges on behalf of the customer. Handling charges can differ from product to product.